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New Sales | Government Outbound IVR

Pulse Polio reminders in rural areas

Advantages :

Low overhead with no integration required – uploads list of numbers in excel and downloads real time logs.

Changes IVR with the click of a mouse.

Dramatically lower cost and low set up time in weeks.

Broadcasts in local language.

Problem

Solution

Impact

A drop in the percentage of children coming for second and third doses of Pulse Polio was highlighted in a study by the local NGO. Initial attempts by District Administration to remind the parents by SMS, although cost effective, were not yielding result.

District administration instructed the medical representatives on each booth to send details of the next dosage for each ward as an SMS to a Long code number. Consequently, calls were sent a day before the next dosage date to the respective parents.

Pulse polio awareness campaign was successfully completed in Balasore district. The number of children who took pulse polio dosage in the next camp increased by 25%.